How it works

From first call to fully running.

Five stages, the same for every practice. Most solutions are live in about four weeks; Blueprint takes about six.

Two colleagues mapping a process on a whiteboard

The five stages

What happens, and when.

  1. 01
    Week 0

    Practice Diagnostic

    Three short steps online, then a 30-minute conversation about your systems and bottlenecks.

  2. 02
    Week 1

    Solution design

    We map your current workflow and agree what to automate, what to connect and where people approve.

  3. 03
    Weeks 2–3

    Implementation

    Built in your voice and brand, connected to your systems, tested on de-identified data.

  4. 04
    Week 4

    Training and go-live

    Your team trained, approvals switched on, then two weeks of close monitoring.

  5. 05
    Every month

    Optimisation

    A monthly report on what changed, and the next improvement we recommend.

A person looking across parkland towards the Melbourne skyline
Melbourne skyline

Quality gates

Nothing moves forward half-finished.

Gate 1 · Access and consent

Logins shared securely, data terms signed, privacy wording agreed.

Gate 2 · Design sign-off

Workflow and approval points agreed in writing.

Gate 3 · Test pass

Every scenario tested on de-identified data, including trick questions.

Gate 4 · Practitioner sign-off

Your practitioner reviews real outputs before go-live.

Gate 5 · Stable running

Two weeks of close monitoring after launch.

Start with a Practice Diagnostic.

A few short questions, then a free 30-minute conversation. You’ll leave knowing what’s worth connecting or automating first.