Industries · Immigration practices

Immigration practice automation, with agents in control.

Enquiries arrive at all hours across WhatsApp, web and social. Matterline helps registered migration agents and immigration law firms respond quickly, screen consistently, convert consultations and keep clients informed, without ever assessing eligibility on your behalf.

Parliament House in Canberra under a deep blue sky
Lights reflected on Lake Burley Griffin, Canberra, at night
Lake Burley Griffin, Canberra

Professional boundaries

Built for regulated advice.

Matterline does not provide immigration assistance. Registered migration agents and lawyers give all advice.

  • RuleAssistants never assess visa eligibility or prospects
  • RuleMarketing never makes outcome or processing-time claims
  • RuleAgreements use your approved wording, reviewed by a practitioner
  • RuleAssistants identify themselves and hand to a person on request

Illustrative workflow

The after-hours enquiry.

From WhatsApp message to booked consultation

Frontdesk
  1. 1A message arrives on WhatsApp at 11:40 pm
  2. 2The assistant identifies itself and asks the practice’s screening questions
  3. 3An eligibility question is handed to an agent, not answered Practitioner approves
  4. 4A consultation is booked into the right calendar
  5. 5The transcript is filed in the CRM and appears in the morning digest

Start with a Practice Diagnostic.

A few short questions, then a free 30-minute conversation. You’ll leave knowing what’s worth connecting or automating first.