Industries · Law firms
Legal workflow automation that respects how lawyers work.
Matterline connects the systems your firm already uses and automates the administration around legal work: enquiries, intake, engagement, matter updates and document assembly. Lawyers stay responsible for advice and approve anything that needs judgement.
Where time goes
Familiar bottlenecks in law firms.
- 01
New enquiries arrive by phone, web form and email, and wait until someone is free.
- 02
Intake details are typed into the practice-management system, the calendar and a spreadsheet.
- 03
Costs agreements are rebuilt from old versions, then chased for signature.
- 04
Clients call for updates the system already knows.
- 05
Reporting means exporting from three systems at month end.
Where we usually start
Practical improvements, in your existing stack.
Law firm CRM and practice-management integration
Enquiries, contacts and matters flow into your practice-management system through its API, where it offers one.
ConnectIntake and enquiry handling
Every enquiry acknowledged and routed to the right practice group, with the details captured once.
FrontdeskEngagement and costs agreements
Your approved templates populated from intake, reviewed by a lawyer, signed online.
CloserMatter updates
Approved updates sent when a matter changes stage, so clients hear before they ring.
KeeperDocument framework
Precedents, clauses and procedures in one controlled library.
BlueprintPractical AI
Drafting, summaries and internal search over your own procedures, with a lawyer reviewing every output.
AI ImplementationPractice-management systems
We confirm what your system allows before we quote.
Australian firms use a range of practice-management systems. What we can connect depends on each system’s API, your subscription tier and the permissions you grant. We check this in the Diagnostic and tell you plainly what is possible. Matterline is not a partner or reseller of any practice-management vendor.
- 01
Matterline never gives legal or immigration advice.
Neither do our assistants. Advice stays with your lawyers and registered migration agents.
- 02
A practitioner approves what matters.
Proposals, agreements, newsletters and advice-adjacent messages wait for sign-off, by rule.
- 03
We add to your tools. We never make you replace them.
Your practice-management system, inbox and calendar stay. We connect them and add what’s missing.
- 04
Nothing goes live untested.
Every workflow is tested on de-identified data, including the questions designed to trip it up.
Start with a Practice Diagnostic.
A few short questions, then a free 30-minute conversation. You’ll leave knowing what’s worth connecting or automating first.