Matterline Solutions
Four stages of the client lifecycle. One connected practice.
Every client finds you, enquires, signs and needs looking after. Matterline has a solution for each stage, plus the document framework and integration layer underneath them, all built on the systems your practice already uses.
What you are buying
Solutions, not software subscriptions.
Each Matterline Solution is a defined package of design, configuration, integration and ongoing management. We build it with established third-party tools, preferring the ones you already pay for, and we run and improve it each month. You keep ownership of your content, templates and data.
Designed for your workflow
We map how work moves through your practice before we configure anything.
Built on proven tools
Your practice-management system or CRM, Microsoft 365 or Google Workspace, e-signature, payments and messaging platforms.
Run and improved monthly
Monitoring, fixes, reporting and small changes are part of the monthly fee.
The lifecycle
Start with the stage that costs you most.
Amplify
Turn your expertise into steady visibility.
Monthly content, a client newsletter, campaign landing pages and a review and referral program, written in your voice and approved by your practitioner before anything goes out.
A$1,900 setup · A$690/month
Explore Amplify
Frontdesk
A front door that stays open after hours.
An assistant on WhatsApp, your website and social inboxes that replies in seconds, collects the details, routes to the right practitioner and books the consultation. It never gives advice; it hands over.
A$2,900 setup · A$490/month
Explore Frontdesk
Closer
From consultation to commitment, the same day.
Branded proposals and fee agreements generated from the consultation, approved by your practitioner with one tap, signed online and paid by deposit link in the same flow.
A$3,500 setup · A$390/month
Explore Closer
Keeper
Keep clients informed and matters moving.
A client portal, milestone updates before anyone has to ask, document reminders, satisfaction checks, review requests after grants and reminders before visas expire.
A$2,500 setup · A$390/month
Explore KeeperUnderneath and alongside
Foundation, integration and add-ons.
Connect
Connects your practice-management system, inboxes, calendars, payments and document storage so information moves once and the right next steps follow.
Explore Connect Document frameworkBlueprint
One brand standard, template library, clause library and operating manual. Closer and Keeper generate from it.
Explore Blueprint Add-onInsights
One dashboard for the practice owner: response times, conversion, matters and workload.
Explore Insights Add-onTeam Ops
Tasks, daily digests and an assistant that answers “how do we do this?” from your own procedures.
Explore Team OpsCompare
What each solution changes.
| Solution | Stage | Before | After |
|---|---|---|---|
| Amplify | Attract | Marketing happens when someone has time | A month of content, approved in one sitting |
| Frontdesk | Capture | Enquiries wait for the inbox to open | Every enquiry acknowledged, screened and routed, any hour |
| Closer | Convert | Proposals take days, deposits are chased | Proposal, signature and deposit in one approved flow |
| Keeper | Care | Clients ring to ask for updates | Approved updates arrive before anyone has to ask |
| Connect | All stages | Staff retype details between systems | Information entered once, recorded everywhere it’s needed |
Find your starting point
Start from your practice, or your problem.
Law firms
Intake, engagement, matter updates and practice-management integration.
For law firmsImmigration practices
Enquiries across WhatsApp and web, proposals, deposits and client updates.
For immigration practicesProfessional services
Accounting, advisory and other client-service firms.
For professional servicesBy challenge
Slow replies, slow proposals, update calls, retyping.
Find by challengeBy practice size
Sole practitioners to multi-office firms.
Find by sizeBy existing technology
Microsoft 365, Google Workspace, WhatsApp and your CRM.
Find by technologyMost practices start here
The Growth Suite.
Frontdesk, Closer and Connect, built together: every enquiry acknowledged and routed, consultations turned into proposals, agreements and deposits in one approved flow, and each step recorded in your CRM.
AUD, excluding GST.
- 01
Matterline never gives legal or immigration advice.
Neither do our assistants. Advice stays with your lawyers and registered migration agents.
- 02
A practitioner approves what matters.
Proposals, agreements, newsletters and advice-adjacent messages wait for sign-off, by rule.
- 03
We add to your tools. We never make you replace them.
Your practice-management system, inbox and calendar stay. We connect them and add what’s missing.
- 04
Nothing goes live untested.
Every workflow is tested on de-identified data, including the questions designed to trip it up.
Start with a Practice Diagnostic.
A few short questions, then a free 30-minute conversation. You’ll leave knowing what’s worth connecting or automating first.