Where automation stops and advice begins

Immigration assistance is regulated work for good reason. Clients make life-changing decisions on it.

We draw the line simply: anything that assesses a person’s circumstances against visa criteria, recommends a strategy or predicts an outcome is advice, and belongs to a registered practitioner. Assistants collect, route, book, remind and inform. They never assess.

Building that line into every workflow, and testing it with questions designed to cross it, is the first thing we do and the last thing we check.